Peace Insight is a website owned by Peace Direct. Any information you share with Peace Insight will be used by Peace Direct who is the legal the Data Controller. Peace Direct is committed to protecting your personal information and being transparent about what information we hold.

The purpose of this policy is to give you a clear explanation about how we collect and use the personal information we hold about you, and tell you how you can control this data.

Peace Direct is registered with the Information Commissioner for the United Kingdom and we ensure that we use your information in accordance with all applicable laws concerning the protection of personal information.

What information do we collect?

  • Personal information you give us. This includes things like your name, address, and contact details that you may give when creating an account for example. We use this information to ensure we can give you the service or activity you have requested. This information will be securely stored in a database but it will be used only for the purposes for which it was submitted, for example sending a newsletter. Unless you have specifically told us we can, we will not use this information to send you marketing information without your explicit consent.
  • Information we get from your use of our website. We, like all companies, are able to confirm what browser you are using, IP address and computer operating systems that are being used.  It is in our legitimate interest to use this information to improve the services we offer and ensure the web site is functioning correctly. For full details of our cookie policy click here.
  • Information from third parties. If interact with us on third party websites, for example liking our Facebook post, we will receive the information you submit to them using the permissions you have given on those sites. For full details please look at the Privacy Policy and details on the relevant sites.

How do we use this information?

To send you information:

For any communications we send from Peace Insight, we will ask you to give us your explicit permission to do so.  This includes how we communicate with you in future (for example by email or post) as well as a choice about the content of our communications.

It is always your choice as to whether you want to receive information about our work, and ways you can get involved. If you do not want us to use your personal information in these ways please indicate your preferences on the form on which we collect your data.

We want to keep our communications with you accurate and relevant. If at any time, you notice inaccuracies in the data we hold about you, or something changes (for example you  change email address) please contact us on the details below and we will be happy to amend it. You may choose to opt-out of our communications at any time by clicking the ‘unsubscribe’ link in at the end of our emails, or by getting in touch using the contact details below.

Our friendly team can be contacted on 0203 422 5549 or by emailing joel.gabri@peacedirect.org or sarah.phillips@peacedirect.org.

To provide robust and auditable records now and in the future:

Collecting and processing your personal information is a necessary part of our work for the reasons set out above. We want to make sure that we meet your expectations of how we process your data and those required of us by Law. In order to do this, we carefully consider what data we need, and how long we need it for in order to ensure we can meet the relevant record keeping requirements or guidance as set out by Law. Should you wish to know if we still hold information about you, and what this is, please contact our friendly team using the details above.

Who do we disclose this information to?

Peace Direct may disclose your personal information in the following circumstances:

  • To our colleagues at Peace Direct USA. We work jointly with our team in the USA to achieve our charitable aims and objectives, and on some occasions this may require us to share data about the people we work with, or the people who support us.
  • To suppliers or service providers only to provide the products or services you’ve requested from us where we do not do this ourselves. These may include delivery companies for example.
  • To third parties who provide a service to us and are data processors. This would include our trusted partners that work with us in connection with our charitable purposes, and other entities that provide Peace Direct marketing services (subject to your communication preferences and our internal policies and procedures). We require these third parties to comply strictly with our instructions and data protection laws and we will make sure that appropriate controls are in place. We enter into contracts with all of our data processors.
  • Where we are under a duty to disclose your personal information in order to comply with any legal obligation (for example to government bodies and law enforcement agencies), or in order to enforce or apply our rights (including in relation to our website or other applicable terms and conditions) or to protect Peace Direct, for example in cases of suspected fraud or defamation.

Rest assured, we will never share, sell or swap your details with any third parties for the purposes of their own marketing or the monetising of your data.  We may use aggregated and anonymized website traffic data for publicity or other such purposes but at no time will personally identifiable data be disclosed.

Your choices regarding the information you provide to us.

Where you have provided your consent for our use of your personal information, you always have a right to withdraw your consent at any time.

The accuracy of your personal information is important to us. You have a right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. In some circumstances you can request that we provide this information in electronic format to yourself, or another nominated Data Controller.  You also have the right to request us to erase your personal information, to restrict our processing of your personal information or to object to our processing of your personal information. To make any of these requests, or to update the details we hold on you at any time please contact our friendly team on 0203 422 5549 or by emailing joel.gabri@peacedirect.org or sarah.phillips@peacedirect.org. Please address written requests to Data Protection, Peace Direct, 1 King Edwards Street, London E9 7SF. We will respond within 28 days from the day after receiving your request.

Depending on the information you want us to send you relating to these requests we may subsequently require you to prove your identity. Please provide as much information as possible about the nature of your contact with us to help us locate your records.

Do we use cookies?

Yes, Peace Insight sets a number of cookies to help improve your experience on the site, and provide information on how the site is being used. You can find more information about cookies here.

First party cookies

First party cookies are set by Insight on Conflict. We use first party cookies to improve your experience on the website. The following cookies are set by Peace Insight

Cookie nameDescription

shownCookieNotice To remember if visitors have seen the cookie notice sessionid To enable you to login into Peace Insight            

Third Party cookies

Third party cookies are set by external services on Peace Insight's behalf. We use external services to improve your experience on the website and provide information on website usage. The following cookies are set by third parties:

Cookie nameDescription

utma, utmb, utmc, utmt, utmv, utmz These cookies are set by Google Analytics. This service allows us to monitor the usage of the website - number of visitors, reffering sites, etc. Google Analytics' privacy policy is available here. __cfduid, cf_ob_info, cf_use_ob This cookie is set by Cloudflare. Cloudflare helps to improve site speed and protect the site from threats such as hackers and spammers. Cloudflare's privacy policies are available here.

Tracking

We use multiple first and third party technologies such as pixel tags and web beacons to track and improve the user experience on our sites, quality of service and to monitor the effectiveness of campaigns and digital marketing activity.

We may use them to:

  • See what website content is popular and how people are using the site as they allow us to track users movement through our websites. This type of information is amalgamated so that we can build up a picture of how the site is performing.
  • Make sure we offer you a consistent service. For example, if we are testing new website content or we want to run a survey, we use tracking to remember what content you have seen or if you have already been asked to join the survey.
  • In addition, when we email you, we may place a tag (also known as ‘tracking pixel’) on the email we send out. These let us monitor performance of our emails marketing activity.

Who can I contact about all this?

If you are unhappy with any way in which we handle your personal information or something that we have done or failed to do, we want to know about it. We also welcome your views on what we do well. Your comments enable us as an organisation to learn and continuously improve our services.

If you have any questions or comments, please contact:

Joel Gabri Peace Direct, First Floor, 1 King Edward’s Road, London, E9 7SF, United Kingdom Joel.gabri@peacedirect.org

Telephone: 0203 422 5549

Should you still be unhappy by any way in which we handle your personal information, you can also contact the Information Commissioner using the details below: Website: www.ico.org.uk

Telephone: 0303 123 1113

email: joel.gabri@peacedirect.org